Supervisor, Travel & Office Services Job Details

Supervisor, Travel & Office Services

Location: Vancouver, BC, Canada
Employment Type: Regular Full Time
Workplace Type: On-site

About our Vancouver Office

Located in the heart of downtown Vancouver, between the Pacific Ocean and the Coast Mountains, Teck’s Corporate Office sits in one of Canada’s most culturally diverse cities.

Surrounded by world-renowned nature and globally inspired cuisine, the office brings together many of Teck’s corporate functions - all working toward Teck’s purpose of providing the essential resources the world relies on.

Role Overview

Reporting to the Manager, Office Services, the Supervisor, Travel & Office Services is responsible for overseeing the day-to-day delivery of office services and corporate travel programs, ensuring a safe, efficient, and professional workplace environment. This role provides leadership to the office services team and is the subject matter expert for office operations. It includes coordinating travel and encouraging outstanding customer service, cost efficiency, and following company policies.

This is an on-site, full-time, permanent position.

Key Responsibilities

Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
Maintain the office condition and help to coordinate necessary repairs with relevant team members
Update and maintain office policies, under purview, as the need arises
Assist in the onboarding process for new hires in association with team members under purview
Address employees' queries regarding office management issues (e.g. stationery, hardware, and travel arrangements)
Liaise with facility management vendors, including cleaning, catering and security services in relevance to role and responsibilities
Provide policy mentorship for company travel arrangers to book travel arrangements for employees, including flights, accommodations, transportation, and other necessary arrangements.
Coordinate with vendors and travel agencies to acquire the most favourable terms and conditions for corporate travel bookings
Guide and delegate appropriate service providers to employees on travel policies, visa requirements, and any necessary documentation needed for their travel
Manage and track travel spend reports and have them provided to the appropriate internal administrators
Assist, when required, employees in resolving any travel-related issues or emergencies, including flight cancellations, missed connections, lost luggage, etc.
Conduct a yearly Hotel RFP process and arrange accordingly with all required properties
Stay up to date with industry trends, travel regulations, and new technologies to continuously improve the travel management process
Maintain and update the database of employee travel profiles, including preferences, frequent flyer accounts, passport details, and other relevant information

Qualifications

2-3 years of proven experience as an Office Manager, Front Office Manager or Administrative Assistant
Understanding of Office Administrator responsibilities, systems and procedures
Proficiency in MS Office applications, Teams, and SharePoint systems
Hands-on experience with office machines (e.g. fax machines and printers)
Demonstrated work experience as a Travel Coordinator, Travel Agent, or a similar role in corporate travel management is advantageous
Extensive knowledge of travel booking systems, online travel portals, and travel management tools
Strong customer service orientation
Ability to work independently with minimal supervision
Flexibility to adapt to changing travel arrangements and schedules
Proficiency in written and spoken English (additional languages such as Spanish are an asset)
Attention to detail and problem-solving skills
Excellent written and verbal communication skills

Pay Range: CAD $85,000 - $105,000 per year

The actual amount offered is determined based on the successful candidate’s relevant experience, skills, and competencies and considers internal equity.

Why Teck

At Teck, your work matters—to the world, to our communities and to your future.
As a leading Canadian resource company, we focus on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love. We do this guided by our values that, together, form The Teck Way. At Teck, you’ll find purpose-driven work, a culture of respect and inclusion, and the opportunity to grow your career while helping build a better world.

Apply with us

Take the next step in your career by applying for the Supervisor, Travel & Office Services role. We review applications on a rolling basis and encourage you to apply, even if your background doesn’t match every requirement. We value diversity and are committed to an inclusive, barrier-free hiring process. Reasonable accommodations are available upon request.

Requisition ID: 53816 | Job Category: Business Administration | Employment Type: Regular Full Time | Location: Vancouver | Workplace Type: #LI - On-site

Location: Vancouver, BC, Canada
Employment Type: Regular Full Time
Workplace Type: On-site

About our Vancouver Office

Located in the heart of downtown Vancouver, between the Pacific Ocean and the Coast Mountains, Teck’s Corporate Office sits in one of Canada’s most culturally diverse cities.

Surrounded by world-renowned nature and globally inspired cuisine, the office brings together many of Teck’s corporate functions - all working toward Teck’s purpose of providing the essential resources the world relies on.

Role Overview

Reporting to the Manager, Office Services, the Supervisor, Travel & Office Services is responsible for overseeing the day-to-day delivery of office services and corporate travel programs, ensuring a safe, efficient, and professional workplace environment. This role provides leadership to the office services team and is the subject matter expert for office operations. It includes coordinating travel and encouraging outstanding customer service, cost efficiency, and following company policies.

This is an on-site, full-time, permanent position.

Key Responsibilities

Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
Maintain the office condition and help to coordinate necessary repairs with relevant team members
Update and maintain office policies, under purview, as the need arises
Assist in the onboarding process for new hires in association with team members under purview
Address employees' queries regarding office management issues (e.g. stationery, hardware, and travel arrangements)
Liaise with facility management vendors, including cleaning, catering and security services in relevance to role and responsibilities
Provide policy mentorship for company travel arrangers to book travel arrangements for employees, including flights, accommodations, transportation, and other necessary arrangements.
Coordinate with vendors and travel agencies to acquire the most favourable terms and conditions for corporate travel bookings
Guide and delegate appropriate service providers to employees on travel policies, visa requirements, and any necessary documentation needed for their travel
Manage and track travel spend reports and have them provided to the appropriate internal administrators
Assist, when required, employees in resolving any travel-related issues or emergencies, including flight cancellations, missed connections, lost luggage, etc.
Conduct a yearly Hotel RFP process and arrange accordingly with all required properties
Stay up to date with industry trends, travel regulations, and new technologies to continuously improve the travel management process
Maintain and update the database of employee travel profiles, including preferences, frequent flyer accounts, passport details, and other relevant information

Qualifications

2-3 years of proven experience as an Office Manager, Front Office Manager or Administrative Assistant
Understanding of Office Administrator responsibilities, systems and procedures
Proficiency in MS Office applications, Teams, and SharePoint systems
Hands-on experience with office machines (e.g. fax machines and printers)
Demonstrated work experience as a Travel Coordinator, Travel Agent, or a similar role in corporate travel management is advantageous
Extensive knowledge of travel booking systems, online travel portals, and travel management tools
Strong customer service orientation
Ability to work independently with minimal supervision
Flexibility to adapt to changing travel arrangements and schedules
Proficiency in written and spoken English (additional languages such as Spanish are an asset)
Attention to detail and problem-solving skills
Excellent written and verbal communication skills

Pay Range: CAD $85,000 - $105,000 per year

The actual amount offered is determined based on the successful candidate’s relevant experience, skills, and competencies and considers internal equity.

Why Teck

At Teck, your work matters—to the world, to our communities and to your future.
As a leading Canadian resource company, we focus on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love. We do this guided by our values that, together, form The Teck Way. At Teck, you’ll find purpose-driven work, a culture of respect and inclusion, and the opportunity to grow your career while helping build a better world.

Apply with us

Take the next step in your career by applying for the Supervisor, Travel & Office Services role. We review applications on a rolling basis and encourage you to apply, even if your background doesn’t match every requirement. We value diversity and are committed to an inclusive, barrier-free hiring process. Reasonable accommodations are available upon request.

Requisition ID: 53816 | Job Category: Business Administration | Employment Type: Regular Full Time | Location: Vancouver | Workplace Type: #LI - On-site