Role Overview

Reporting to the Manager, Office Services, the Office Services Coordinator serves as the primary on-site contact for workplace and facilities support at Teck's Bentall 3 office.

Based at the Bentall 3 reception area, this role supports the day-to-day operation of the workplace, helping to ensure the office remains safe, functional, well-maintained, appropriately stocked, and welcoming for employees and visitors. Working closely with the Vancouver Office Services team, Security, building management, vendors, and internal stakeholders, the Coordinator helps deliver a positive and seamless workplace experience.

This is a hands-on, service-oriented role that requires a proactive approach, sound judgment, strong customer service skills, and an on-site presence five days per week.

Key Responsibilities

• Be a courageous safety leader and support compliance with safety and environmental policies, procedures, and standards.
• Serve as the primary Office Services contact for Bentall 3 employees, responding to workplace and facilities-related inquiries and requests.
• Monitor office spaces, meeting rooms, kitchens, common areas, and employee amenities to ensure a safe, organized, and functional workplace.
• Coordinate maintenance, repairs, and service requests with building management, vendors, and internal teams, ensuring issues are resolved in a timely manner.
• Support workplace moves, workstation changes, onboarding activities, signage, and other workplace readiness initiatives.
• Coordinate employee access card requests, changes, and distribution, working closely with Security and relevant stakeholders.
• Assist employees with inquiries related to parking, bicycle facilities, gym access, and other building amenities.
• Maintain an on-site presence at the Bentall 3 reception area and provide general workplace support to employees and visitors.
• Coordinate internal mail, deliveries, and the movement of materials between Bentall 3 and Bentall 5.
• Manage office, kitchen, and hospitality supplies, ensuring inventory levels are maintained and replenished as needed.
• Oversee the snack and beverage program and ensure shared spaces remain clean, organized, stocked, and operational.
• Partner with cleaning services, vendors, and building management to maintain workplace standards and service levels.
• Report equipment issues and coordinate required maintenance or repairs.
• Act as a Fire Warden and participate in emergency preparedness activities, drills, and training.
• Support First Aid requirements, emergency equipment readiness, and workplace safety initiatives, including reporting safety concerns through appropriate channels.
• Maintain records, inventories, and documentation related to Office Services activities and workplace operations.
• Collaborate with Office Services, Security, Facilities, Health & Safety, IT, and other support teams to ensure consistent service delivery.
• Support workplace projects, events, vendor coordination, and other operational initiatives as required.
• Perform additional duties to support evolving business and operational needs.

Qualifications

• 1-2 years of experience in Office Services, Facilities Coordination, Workplace Operations, Administration, Hospitality, or a related service-oriented environment.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal and customer service skills, with the ability to build effective relationships across all levels of the organization.
• Demonstrated initiative, problem-solving ability, and a proactive approach to workplace support.
• First Aid certification, or the ability and willingness to obtain certification, is considered an asset.