Manager, Sales Contract Administration & Compliance


Toronto, ON, CA

Closing Date: September 29, 2023


Reporting to the Vice President, Marketing & Logistics, the Manager, Sales Contract Administration & Compliance is responsible for managing the distributed team of contract and sales administrators and the team’s customs and trade compliance activities for Teck’s concentrate and refined metals product sales.


The successful candidate will be responsible for leading the team in the efficient and economic delivery of all Teck concentrate and refined metal product sales worldwide. From contract creation, order-taking, sourcing & booking material, this role will ensure the accurate customs & shipping documentation, and all invoicing through to final settlement including delivery of product to customer sites!


We are specifically looking for a teammate with outstanding interpersonal skills, able cooperate with individuals with a diverse set of backgrounds and levels of expertise, and with superb mentorship abilities. Don't miss out on this exciting opportunity to be part of one of Canada's leading mining companies and join our team!



  • Be a courageous safety leader, adhere to and sponsor safety and environmental rules and procedures
  • Cooperate with the sales directors/managers/marketing representatives
  • Lead and mentor team regarding contract creation and shipments from mine/port/smelter and other points of origin to the warehouse, ocean terminal and customer
  • Manage team to provide outstanding consistent customer service & execution by ensuring that all documentation including contracts, sales orders, invoicing and hedging on mismatch PFR QP’s are complete, accurate and presented in accordance with the sales agreements reached between customers and Teck’s sales team
  • Develop and implement sales execution systems and controls in accordance with applicable compliance and governance policies, including International Financial Reporting Standards (IFRS), Sarbanes Oxley (SOX), Canada Border Services Agency (CBSA), and U.S. Customs and Border Protection (CBP)
  • Investigate sales execution issues and violations to resolve cause, recommend appropriate remediation actions, liaison between parties involved to achieve resolution, and take vital steps to prevent future violations
  • Collaborate with sales, management, accounting, risk, legal, internal audit, treasury (hedging) and other departments as needed 
  • Collaborate efficiently with the sales managers and other external collaborators to achieve Commercial objectives (netbacks / returns, inventory, DSO, hedge risk management, etc.) and find cost effective solutions to problems that may impede customer deliveries, paperwork and contract execution issues
  • Closely collaborate with IS, accounting and management to match our business processes to TML’s various system applications e.g. understand impact of actions on business processes
  • Apply TML’s sales policies and procedures and assist in establishing them.
  • Interpret, lead, integrate and apply various business related rules and regulations with respect to Customs/Import/export regulations



  • A minimum of ten years’ of work experience working with customers in a B2B environment (commodities and/or logistics)
  • A business degree from an accredited university preferably supported by an accounting/professional designation (CPA, CA, CMA, CGA, MBA-Finance) to ensure compliance with IFRS, GAAP, statutory and legal requirements
  • Working level Spanish would be an asset
  • CTCS or CCS designations are preferred
  • Proficient in MS Office and a good understanding of SAP (ECC6) and Microsoft Dynamics CRM is preferred
  • Previous experience working in an international corporate environment (supporting executive-level decision-making, implementing cross-organizational initiatives, and contributing to matrix-management environments)
  • Skills in project management and oversight involving multiple external partners
  • Able to lead, empower and challenge a team to achieve team objectives
  • Proficient interpersonal skills with ability to work with multiple external partners including sales, employees, customers, service providers and internal departments.
  • Outstanding organizational skills with the ability to prioritize activities to meet both internal and external deadlines
  • A standout colleague who is comfortable working in a fast-paced environment
  • Solid understanding of supply and delivery of products including production scheduling, logistics and hedging
  • Knowledge and comprehension of technical and legal terms in letters of credit, shipping documents and sales contracts
  • Knowledge of customers’ needs and how products, services and processes affects their needs
  • Able to travel internationally as required

About Teck


At Teck, we value diversity. Our teams work collaboratively and respect each person’s unique perspective and contribution. Qualified applicants interested in joining dynamic team are encouraged to submit a resume and cover letter electronically. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.


Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal and zinc, as well as investments in energy assets. Teck has been named one of Canada’s Top 100 Employers for the six consecutive years. Teck has also been named to the Forbes list of the World’s Best Employers for the past two years and is one of Canada's Top Employers for Young People. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.


Learn more about Teck at or follow @TeckResources





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